Reviews

8.2
Review score

Score Breakdown

Cleanliness
8.3
Comfort
8.2
Property location
8.1
Facilities
7.9
Staff
8.7
Value
8.0

Reviews

    Pedro
    pr

    Review score

    2.5
    15 August 2017

    The hallways smell terrible. The rugs are filthy. The TV is antiquated, one flat pillow and roaches.

    The parking garage is poorly lit and difficult for parking.
    I did not like anything about this hotel.
    Walleska
    pr

    Review score

    9.2
    9 July 2017
    There are no comments available for this review.
    Carlos
    co

    Review score

    6.7
    1 July 2017
    There are no comments available for this review.
    Disappointed Traveler
    ca

    Review score

    5.0
    11 February 2017

    Manager lacks customer service skills.

    Hotel needs to updated and the manager was not responsive when we had an issue. She only responded when we stated we would have no option but to post our issue on social media.
    Bed was comfortable
    STATACHE PETRE LIVIU
    ro

    Review score

    6.2
    3 January 2017
    Location is somewhere in Bayamon, does not look like Downtown. Breakfast is a shame : some bread to be toasted and some butter. Coffee is very small without any taste at all. Nothing else.
    Parking facilities are very good. Room is big enough, with a.c., clean, good bathroom.
    Victor M.
    pr

    Review score

    7.5
    12 December 2016
    Room service, the room wasn't cleaned last night. Breakfast ends early. Spaceless parking lots. Vending machines out of order the three nights.
    Location, security.
    pr

    Review score

    9.6
    7 December 2016
    Excelent Costumer Service!
    Milixsa
    us

    Review score

    8.8
    5 December 2016
    There are no comments available for this review.
    Robert
    pr

    Review score

    6.2
    13 November 2016

    Convenient if family at hospital

    Feels like the early 60's. No wifi. No coffeemaker. Only ten tv channels worked. Needs to be refurbished. Adjacent properties look and feel like a ghetto.
    Close to hospital and therefore convenient. Secure Parking was a bonus. Price okay. Staff were responsive. Bring your own breakfast fruit.
    Leticia
    pr

    Review score

    9.6
    21 September 2016
    There are no comments available for this review.
    Lourdes
    pr

    Review score

    10
    30 August 2016

    Good Stay

    Only one choice of hot breakfast. Should add one more. Terrible TV channels, terrible old, obsolete TV. Bathtub slippery. Anti slip stick-ons only on one side.
    Sufficient drinks, great mini muffins.
    Luis
    pr

    Review score

    9.6
    27 May 2016
    There are no comments available for this review.
    Makeda
    ag

    Review score

    8.3
    10 May 2016

    Good for the most part

    Poor internet
    Proximity to train station and mall